Data Protection Policy

Bet Jelly Privacy Policy — Full transparency in keeping your data safe

Your trust is our most valuable asset. Bet Jelly How we collect your personal data, where we store it, and how we keep it secure — everything is explained honestly and clearly on this page.

Last Updated: January 1, 2026

Our Commitment: Bet Jelly never sells your personal information to third parties. Protecting your privacy is our ethical responsibility.

1. Introduction & Scope

This Privacy Policy Bet Jelly Applicable to all services and products on the platform. When you Bet Jelly 's website, download the app, or create an account — this policy applies from that point onwards.

We believe privacy is a fundamental right. We want you to know exactly where your data goes, why it is used, and how well it is protected. This policy page exists for that purpose — written in plain, straightforward language rather than complex legal jargon.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.

2. What Data We Collect

Bet Jelly Two types of data are collected — information you provide directly and information collected automatically.

Information you provide directly:

  • Full name and date of birth (for age verification).
  • Email address and mobile number.
  • National ID (NID) or passport number.
  • Bank or mobile banking account details.
  • Address (city and country).

Automatically Collected Data:

  • IP address and device type.
  • Browser information and operating system.
  • Activity logs on the platform (which pages you visited and for how long).
  • Transaction history and betting activity.
  • Cookie and locale data.

We never collect unnecessary data. Every piece of information we gather has a specific and justified purpose.

3. Why We Collect Your Data

Bet Jelly The purpose behind each piece of data collected is clearly explained below:

Data TypePurpose of UseBasis
Name, Date of Birth Age Verification & Account Registration Legal Obligations
Email & Phone Communication, OTP Verification & Support Contractual Requirement
Payment Information Deposit & Withdrawal Processing Contractual Requirement
NID / Passport KYC Verification & Fraud Prevention Legal Obligations
IP & Device Information Security Monitoring & Fraud Detection Legitimate Interest
Betting Activity Responsible Gaming Monitoring Legitimate Interest

With your consent, we may also inform you about relevant promotions and offers. You may withdraw this consent at any time.

4. Data Storage & Security Measures

Protecting Your Data Bet Jelly World-class security technology is in place. A multi-layered security framework ensures that even if one layer is compromised, the others continue to provide protection.

  • SSL 256-bit Encryption: Every data transfer is encrypted — so no one can intercept it in transit.
  • Database Encryption: Stored data remains encrypted on our servers at all times.
  • Two-Factor Authentication (2FA): Additional verification required when accessing your account.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Access Control: Only authorized personnel may access specific data.

Our servers are monitored 24 hours a day. Any unusual activity is detected and acted upon immediately.

That said, no digital system is 100% secure. In the event of a data breach, we will promptly notify all affected users in accordance with applicable law.

5. Sharing Data with Third Parties

Bet Jelly Your personal data is never sold. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processor: For verifying transactions with bKash, Nagad, Rocket, and bank partners.
  • Game Provider: Minimal data required to operate games from Evolution, Pragmatic Play, and others.
  • KYC Provider: A certified authority for identity verification.
  • Law Enforcement Agencies: When required by court order or legal obligation.

All third-party partners are bound by a Non-Disclosure Agreement (NDA). They are strictly prohibited from using your data for their own purposes.

No personally identifiable information is shared with advertisers or marketing agencies.

6. Cookie Policy

Cookies are small text files stored in your browser. Bet Jelly Cookies are used for a variety of purposes.

Cookie TypesPurposeDurationControls
Essential Login Sessions & Security Session Mandatory
Performance Page Load Speed Improvement 30 Days Optional
Analytics Understanding User Behaviour 90 Days Optional
Preferences Remembering Language & Settings 1 Year Optional

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7. Privacy of Children & Minors

Bet Jelly services are available to individuals aged 18 and above only. We do not knowingly collect any information from minors.

If we become aware that anyone under the age of 18 is using our platform:

  • The account will be closed immediately.
  • All collected data will be permanently deleted.
  • A guardian will be notified if necessary.

A note for parents — please be vigilant to ensure your children do not access online betting platforms.

8. Your Rights

You have full control over your personal information. Bet Jelly We respect the following rights:

1
Right to Access

You may request to know what data we hold about you. We will respond within 30 days.

2
Right to Rectification

You may request a correction if any of your information is inaccurate.

3
Right to Erasure

Upon account closure, all data will be deleted except where retention is required by law.

4
Right to Object to Data Processing

You may object to marketing emails or to specific types of data processing.

5
Right to Data Portability

You have the right to receive a copy of your data and to transfer it elsewhere.

To exercise these rights, email us at [email protected] or reach us via live chat.

9. Data Retention Period

Bet Jelly No data is retained longer than necessary. The retention period for each data type is outlined below:

  • Account Details: For the duration of active account use, and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (as required by financial regulatory authorities).
  • Cookie Information: Up to 1 year or until the session ends.
  • Customer Support Contact: 2 years.
  • Marketing Consent: Until you withdraw your consent.

After the specified period, data is automatically and securely deleted.

10. Changes to the Privacy Policy

Bet Jelly This privacy policy may be updated from time to time. For significant changes, we will:

  • We will notify you at your registered email address.
  • We will display a notice on the platform.
  • We will update the date at the top of this page accordingly.

Your continued use of the platform following any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Click the chat icon on the platform
  • Response Time: Typically within 24–48 hours

For formal data-related requests, please use "Privacy Request" as the subject line of your email.

How Bet Jelly Protects Your Data

Your privacy is protected on two fronts — technology and policy.

256-bit SSL Encryption

Every data transfer is secured with military-grade SSL encryption. Your information cannot be read by anyone while in transit.

Your data, yours alone

Bet Jelly never sells your personal data to third parties. Your information stays yours.

Limited Access Policy

Only staff members who require access to specific data are permitted to view it — not everyone can see everything.

Regular Security Testing

Independent security researchers regularly audit our systems to ensure there are no vulnerabilities.

Two-Step Login

OTP verification alongside your password makes unauthorized access to your account virtually impossible.

Automatic Data Deletion

Once the retention period expires, data is automatically and securely deleted — no unnecessary information is kept on file.

Play Safe, Enjoy with Peace of Mind

Your data is completely safe with Bet Jelly. Register with confidence and enjoy the thrill of betting.

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