Bet Jelly Terms & Conditions — A Complete Guide to Using Our Services

1. General Terms & Conditions

Bet Jelly An online betting and gaming platform. These Terms & Conditions Bet Jelly Constitute a legally binding agreement between bet jelly and each user of its services.

To use this platform, you must:

• Be at least 18 years of age.
• You must be legally eligible to participate in online betting under the laws of your country or region.
• All bets must be placed in your own name and for your own account — not on behalf of anyone else.
• Must be of sound mind and capable of making independent decisions.

Bet Jelly Reserves the right to modify, suspend, or discontinue its services at any time. Where services are changed, we will endeavour to notify users in advance.

2. Account Registration & Verification

Bet Jelly To register with bet jelly, accurate and genuine information is required. Opening an account with false or another person's details is strictly prohibited.

Each individual may register only one account. If multiple accounts are found, all of them will be suspended and the full balance may be forfeited.

Documents required for verification:

• A copy of your National ID (NID) or passport.
• Mobile number verification (via OTP).
• Bank or mobile banking account details.

Withdrawals may be restricted until Account Verification (KYC) is complete. Completing the full KYC process before your first withdrawal is mandatory.

3. Betting Rules

Bet Jelly All betting activity on bet jelly is governed by specific rules. Separate rules may apply to individual games or betting categories.

• Once a bet has been accepted, it cannot be changed or cancelled.
• If a game or event is cancelled for any reason, all related bets will be automatically refunded.
• Any incorrect odds or payouts displayed due to a system error will be considered void.
• In live betting, if a delay results in a change of outcome, the latest available odds will apply.

Bet Jelly Reserves the right to review bets on any account where suspicious betting activity is detected.

4. Deposit & Withdrawal Policy

All financial transactions Bet Jelly All transactions are processed through a secure payment gateway.

Important Withdrawal Rules:

• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals will not be processed until KYC verification is complete.
• A maximum of 3 withdrawal requests may be submitted within a single day.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

5. Bonus & Promotion Terms

Bet Jelly All bonuses and promotions are offered subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms:

• Wagering Requirements: Bonus amounts must generally be wagered 15–30 times before a withdrawal can be made.
• Time Limit: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Maximum Bet: A maximum of BDT 500 per bet may be placed from your bonus balance.
• Game Restrictions: Some bonuses are only applicable to specific games or categories.

Bet Jelly Reserves the right to modify or cancel any promotion at any time. Up-to-date information on active promotions is always available on the platform.

6. Prohibited Activities

The following activities Bet Jelly Strictly prohibited on bet jelly:

• Creating or operating multiple accounts.
• Opening an account using another person's identity or personal information.
• Depositing funds from illegal sources or engaging in money laundering.
• Placing bets using bots, scripts, or any automated software.
• Exploiting system or technical vulnerabilities.
• Disrespectful or abusive conduct toward other players or staff.
• Betting connected to match-fixing or team manipulation.
• Deliberate exploitation of the bonus system ("bonus hunting").

7. Privacy & Data Protection

Bet Jelly Treats the protection of your personal information as a top priority. To learn more about our data protection policy, Privacy Policy View page.

We use your information for:

• For account verification and management purposes.
• To keep financial transactions secure.
• To provide customer support.
• For fraud detection and prevention.
• To fulfill legal and regulatory obligations.

8. Limitation of Liability

Bet Jelly Not liable for the following:

• Where a bet fails due to an internet connection loss.
• For issues caused by third-party system failures.
• If the user voluntarily shares their password or account details.
• In the event of unforeseen natural disasters or Force Majeure circumstances.
• For financial losses arising from betting — betting is an inherently risky activity.

9. Account Suspension & Closure

Bet Jelly Reserves the right to suspend or close any account if:

• Evidence of a terms and conditions violation is found.
• The information provided is found to be false or misleading.
• Where fraud or illegal activity is suspected.
• Where required by a court order or legal obligation.

Users may also request to close their account at any time. If a valid balance remains, the account will be closed once the withdrawal process has been completed.

As part of responsible gaming, you may voluntarily pause your account for a set period — this is Responsible Play Full details are provided on the page.

10. Changes & Amendments to Terms

Bet Jelly May update these Terms & Conditions at any time. For significant changes, we will notify users via email or through the platform.

Your continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms.

11. Contact & Complaints

For any questions or complaints regarding the Terms & Conditions Bet Jelly Please get in touch with the customer support team.

Our support team is available 24/7 in English. Complaints are typically resolved within 24 to 48 hours.

Contact channels:

• Email: [email protected]
• Live Chat: Click the chat icon on the platform